FIIT Institute Inc. — Privacy Policy

 

FIIT Institute Inc. respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy describes how FIIT Institute Inc. collects, uses, stores, and discloses personal information in connection with our website, courses, training programs, communications, and related services.

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1. Information We Collect. FIIT Institute Inc. may collect personal information that you provide when you register for or purchase a course, training program, consultation, or other service; create or use an account on one of our learning platforms; complete forms, assessments, surveys, or course-related activities; subscribe to communications; contact us; participate in educational activities; or otherwise interact with FIIT Institute Inc. Information may include your name, email address, telephone number, professional information, billing information, enrollment and participation information, communications with us, and other information you choose to provide.

2. How We Use Personal Information. We may use personal information to process registrations, enrollments, and payments; provide and administer courses and training programs; manage participant accounts and course access; communicate about programs, schedules, assessments, payments, and enrollment; provide educational, administrative, and technical support; maintain records of enrollment, participation, completion, and credentials; improve our programs and services; protect the security and integrity of our systems; and meet applicable legal, regulatory, accounting, and business requirements.

3. Service Providers. FIIT Institute Inc. uses third-party service providers to operate aspects of its business and educational programs, including payment processing, learning platforms, website hosting, email and communications, video conferencing, scheduling, file storage, analytics, and other technology or administrative services. Personal information may be processed by these providers where reasonably necessary to provide their services. Some providers may process or store information outside Canada and may therefore be subject to the laws of other jurisdictions. FIIT Institute Inc. does not sell personal information.

4. Payment Information. Payments may be processed through third-party payment processors. These providers collect and process payment information according to their own privacy and security practices. FIIT Institute Inc. may receive information associated with a transaction, such as your name, contact information, payment status, transaction amount, and limited payment-method information, but does not directly receive or store your complete payment card number.

5. Course and Learning Platforms. Courses and training programs may be delivered through third-party learning platforms. Information associated with your enrollment, course access, participation, submissions, assessments, progress, and completion may be processed through these platforms as necessary to administer your program. Participants should not submit confidential client information or personally identifying information about clients through course platforms, assignments, discussions, or other educational activities unless FIIT Institute Inc. has expressly provided an appropriate process for doing so.

6. Recordings. Some live educational events, consultation groups, presentations, or other program activities may be recorded. Participants will be informed when an activity is being recorded where appropriate. Recordings may be made available to eligible participants or used for educational purposes associated with FIIT Institute Inc. programs. Participants are responsible for avoiding disclosure of information they are not authorized to share during recorded activities.

7. Website Information and Cookies. Our website and associated service providers may use cookies and similar technologies to operate the website, maintain security, remember preferences, understand website usage, and improve services. Your browser may allow you to restrict or disable certain cookies, although doing so may affect some website functionality.

8. Disclosure of Personal Information. FIIT Institute Inc. may disclose personal information to service providers acting on our behalf; where you have consented to the disclosure; where necessary to provide a service you have requested; where reasonably necessary to protect the rights, safety, or security of FIIT Institute Inc. or others; or where disclosure is required or permitted by law.

9. Retention and Security. FIIT Institute Inc. retains personal information for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, administrative, accounting, educational, and business requirements. We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we hold.

10. Access and Correction. You may contact FIIT Institute Inc. to request access to personal information we hold about you or correction of information that is inaccurate or incomplete, subject to applicable legal limitations. You may also withdraw consent to certain uses of your personal information where consent is applicable, subject to legal, contractual, and operational requirements.

11. Communications. You may unsubscribe from optional promotional or marketing communications using the unsubscribe mechanism provided in those communications. Administrative communications necessary to manage an enrollment, payment, course, account, or other service may still be sent where necessary to provide that service.

12. Changes to this Privacy Policy. FIIT Institute Inc. may update this Privacy Policy to reflect changes in our practices, services, technology, or applicable requirements. The current Privacy Policy will be made available through our website.

13. Contact. Questions, concerns, or requests regarding privacy or personal information may be directed to FIIT Institute Inc. at hello@fiit.institute.

 

By using FIIT Institute Inc.'s website, enrolling in our courses or programs, or otherwise providing personal information to us, you acknowledge the practices described in this Privacy Policy.

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